Privacy Policy
We at 77ls.ae are committed to protecting your privacy. This policy outlines how we collect, use and share your personal information when you use the app or our services. Please read this policy carefully to understand our practices regarding personal information and your rights.
Information we collect in the [77ls.ae] app:
We are keen to collect only the information necessary to provide our services and improve the user experience. We may collect the following information about you when you use our website or contact us to request our services:
Contact and account information
• Your full name, email address and phone numbers.
• Your home or work address for delivery and provision of services if required.
• Account information if you have created an account with us to facilitate the booking process.
Booking and payment information
• Details of your booking for our services such as the type of massage requested, the date and time specified, and the location of the service.
• Payment information such as credit/debit card number, expiration date, and security code for online payments.
Tracking and experience information
• Your device's Internet Protocol (IP) address and browser-related data.
• Cookies and other tracking technologies to improve the site experience and understand user behavior.
• Visit and activity records on our site such as pages viewed.
We may also collect other information if you voluntarily provide it to us, such as your questions, comments or requests through using our site or communicating with us.
We are committed to protecting your privacy and the confidentiality of your information. We will not share or sell your personal information without your explicit consent, except as set out in this Privacy Policy and necessary to provide our services.
Use of information at [77ls.ae]:
We use the information we collect primarily to improve our services and ensure an exceptional customer experience. We use this information for the following purposes:
Processing requests and services
• Processing reservation requests and confirming your appointments for massage services.
• Coordinating and coordinating appointment schedules and ensuring that therapists are available at appropriate times.
• Contacting you regarding service details or any updates or changes.
Improving services and experience
• Analyzing data to understand customer preferences and booking behaviors.
• Developing and improving our services and business processes based on your and other customers’ feedback.
• Improving our website and user interface to make the booking experience easier.
• Responding to your inquiries and suggestions about how to improve our services.
Marketing and Communications
• Sending marketing and promotional messages if you choose to subscribe to our newsletters.
Providing information about special offers and discounts tailored to your needs.
Collecting customer feedback and conducting surveys for continuous improvement.
We treat your information with the utmost confidentiality and in accordance with the highest standards of privacy and security. We will only use your personal information for the purposes mentioned above or with your express consent.
Sharing Information
We will not share your personal information with any third parties except in the following cases:
We take great care to protect the privacy of our customers and ensure the confidentiality of their personal information. We will not share or disclose your personal information with any third parties except in the following necessary and limited cases:
Service Providers: We may share limited information with trusted service providers only when necessary to fully provide the services you have requested. For example, we may share your address with our therapists to provide home massage services. These suppliers are subject to strict confidentiality agreements and are committed to protecting the confidentiality of your information.
Internal Business Operations: We may share your limited information with other company departments or affiliates for legitimate internal business operations such as accounting, tax and auditing. This information will be treated as confidential in accordance with our privacy and security policies.
Legal Compliance: We may disclose your personal information if required by law or relevant court orders. We may also share it if it is necessary to protect our rights and intellectual property and ensure the safety of our employees and customers.
Except in these very limited circumstances, we will not share, sell or disclose your personal information to any other third parties without your express consent. We are committed to protecting your privacy at the highest level.
Information Security We take appropriate security measures to protect your information from unauthorized disclosure or improper use.
Your Rights and Information Review You have the right to access, review and correct your personal information. If you would like to exercise these rights, please contact us.
You may also unsubscribe from our marketing communications at any time.
To view the most current version of this Privacy Policy, please visit (Privacy Policy Page Link)
If you have any further questions or concerns about our privacy practices, please contact us at:
Address: Emirate
Phone Number: +971501234567
Email: info@77ls.ae